Your privacy matters to us. This policy explains exactly what data 499bat collects, why we collect it, how we use it, and what rights you have over your personal information.
Six things 499bat does every day to protect the privacy of every player on the platform.
Every page of the 499bat platform — from the login screen to the withdrawal form — is protected by SSL encryption. Your data travels between your device and our servers in an encrypted tunnel that cannot be intercepted.
Personal data collected by 499bat is stored on secured servers with restricted access. Only authorised personnel who need the data to perform their job can access it. All access is logged and audited regularly.
499bat does not sell, rent, or trade your personal data to third parties for marketing purposes. Your information is used only to operate the platform, process payments, and comply with legal obligations — nothing else.
499bat gives you meaningful control over your personal data. You can request access to what we hold, ask for corrections, request deletion, and opt out of marketing communications — all through your account settings or by contacting support.
499bat uses cookies to keep you logged in, remember your preferences, and understand how players use the platform. We do not use cookies to track you across other websites. You can manage cookie preferences from your browser settings.
If you do not want to receive promotional emails or SMS messages from 499bat, you can unsubscribe at any time using the link in any marketing email or by updating your communication preferences in your account settings.
499bat is an online betting and casino platform operated for players in Bangladesh and other permitted jurisdictions. When this Privacy Policy refers to "499bat", "we", "us", or "our", it means the company operating the 499bat platform at 499bat.top.
499bat acts as the data controller for the personal information you provide when you register, deposit, play, or contact us. This means we are responsible for deciding how and why your data is used, and we are accountable for keeping it safe.
If you have any questions about this Privacy Policy or how 499bat handles your data, you can reach us at [email protected] at any time.
499bat collects only the personal data that is necessary to operate the platform, process your transactions, and comply with legal obligations. The table below summarises the categories of data we collect and why.
| Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, national ID number | Account registration, age verification, KYC compliance |
| Contact Data | Email address, phone number | Account communication, support, transaction alerts |
| Financial Data | bKash/Nagad number, transaction history | Processing deposits and withdrawals, fraud prevention |
| Technical Data | IP address, device type, browser, OS | Security monitoring, fraud detection, platform optimisation |
| Usage Data | Pages visited, games played, session duration | Improving the platform, responsible gaming monitoring |
| Marketing Data | Communication preferences, promotion history | Sending relevant offers (only with your consent) |
Note: 499bat does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health data unless specifically required by law or responsible gaming obligations.
499bat collects your personal data through several channels depending on how you interact with the platform:
When you register an account, complete identity verification, make a deposit or withdrawal, contact support, or respond to a promotion, you provide data directly to 499bat. This is the primary source of the personal information we hold about you.
When you visit the 499bat website or use the mobile app, we automatically collect certain technical data including your IP address, device identifiers, browser type, and pages visited. This data is collected using cookies, server logs, and similar tracking technologies. See Section 7 for more detail on cookies.
499bat may receive data about you from third-party identity verification providers, payment processors, and fraud prevention services. This data is used solely to verify your identity, process payments, and protect the platform from abuse.
Tip: You can review and update the personal information held in your 499bat account at any time by logging in and visiting your account settings. If something looks wrong, contact support and we will correct it promptly.
499bat uses your personal data for the following purposes. We only use data where we have a valid legal basis for doing so (see Section 5).
499bat will never use your personal data for purposes that are incompatible with those listed above without first notifying you and, where required, obtaining your consent.
Every time 499bat processes your personal data, we do so on one of the following legal grounds:
Your right to withdraw consent: Where 499bat processes your data based on consent, you can withdraw that consent at any time by updating your preferences in your account settings or contacting support. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.
499bat does not sell your personal data. We share data only in the limited circumstances described below, and only with parties who are contractually required to handle it securely and in accordance with this Privacy Policy.
We share data with trusted third-party service providers who help us operate the platform. These include payment processors (bKash, Nagad, Rocket), identity verification providers, cloud hosting providers, and customer support software providers. These parties act as data processors on our behalf and may only use your data for the specific purpose for which it was shared.
499bat may disclose your personal data to law enforcement agencies, regulatory bodies, or courts where required by law or where we believe disclosure is necessary to protect the rights, property, or safety of 499bat, our players, or the public.
In the event that 499bat undergoes a merger, acquisition, or sale of assets, your personal data may be transferred to the acquiring entity. You will be notified of any such transfer and your rights will be protected throughout the process.
International Transfers: Some of our service providers may be located outside Bangladesh. Where data is transferred internationally, 499bat ensures that appropriate safeguards are in place to protect your data to the same standard as required under this Privacy Policy.
499bat uses cookies and similar technologies to make the platform work properly and to improve your experience. A cookie is a small text file stored on your device when you visit a website.
You can manage or disable non-essential cookies through your browser settings at any time. Note that disabling certain cookies may affect the functionality of the 499bat platform.
499bat retains your personal data for as long as your account is active and for a period after account closure as required by law or legitimate business need. The table below gives an overview of our standard retention periods.
| Data Type | Retention Period | Reason |
|---|---|---|
| Account and identity data | 5 years after account closure | Anti-money laundering legal obligation |
| Transaction records | 5 years after transaction date | Financial regulation compliance |
| Support communications | 3 years after last contact | Dispute resolution and quality assurance |
| Marketing preferences | Until you opt out or close your account | Consent-based processing |
| Technical and usage data | 13 months from collection | Platform analytics and security monitoring |
When data is no longer required, 499bat securely deletes or anonymises it so that it can no longer be linked to you as an individual.
As a 499bat player, you have the following rights over your personal data. To exercise any of these rights, contact us at [email protected] and we will respond within 30 days.
Request a copy of all personal data 499bat holds about you. We will provide this in a clear, readable format within 30 days.
Ask us to correct any inaccurate or incomplete personal data we hold about you. We will update it promptly.
Request deletion of your personal data where there is no longer a legal or legitimate reason for us to hold it.
Object to processing based on legitimate interests, including direct marketing. We will stop processing unless we have compelling grounds to continue.
Ask us to restrict processing of your data — for example, while a correction request is being reviewed — without deleting it.
Receive your personal data in a structured, machine-readable format so you can transfer it to another service if you choose.
The 499bat platform is strictly for adults aged 18 and over. We do not knowingly collect personal data from anyone under the age of 18. If you are a parent or guardian and believe that a child has registered an account or provided personal data to 499bat, please contact us immediately at [email protected].
Upon receiving such a report, 499bat will promptly close the account, delete all associated personal data, and return any deposited funds to the payment method used, subject to verification. We take underage access to gambling platforms extremely seriously and have age verification checks in place at registration and during account review.
499bat takes the security of your personal data seriously. We have implemented a range of technical and organisational measures to protect your data against unauthorised access, loss, destruction, or alteration:
Your role in security: While 499bat takes every reasonable step to protect your data, you also play a part. Use a strong, unique password for your 499bat account, do not share your login credentials, and contact support immediately if you suspect your account has been compromised.
499bat may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will update the "Last updated" date at the top of this page.
For significant changes that materially affect how we use your personal data, 499bat will notify registered players by email or through an in-platform notification before the changes take effect. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your data.
Your continued use of the 499bat platform after any update to this Privacy Policy constitutes your acceptance of the revised version. If you do not agree with the updated policy, please stop using the platform and contact support to close your account.
If you have any questions, concerns, or requests relating to this Privacy Policy or the way 499bat handles your personal data, please get in touch with our support team:
We aim to respond to all privacy-related enquiries within two business days. For formal data subject access requests, we will respond within 30 days as required by applicable law.
Related Policies: This Privacy Policy should be read alongside the Terms and Conditions and the Responsible Gaming policy, which together govern your use of the 499bat platform.